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Frequently asked questions
At Charlit Wood, the complete satisfaction of our customers is our top priority - and that includes providing answers to all of your questions from the convenience of your own home. Check out some of our frequently asked questions below to get the information you need. If anything still seems a bit unclear, don’t hesitate to get in touch we’ll be happy to help you out.
If you have yoyo related questions please refer to the Fallen44 FAQ page
How should I use my cutting board?
CUTTING - We always recommend cutting on the blank side of the cutting board - that way your engraving will always be kept beautiful for display. Cutting on the engraved side will chip the engraving over time.
USE GOOD KNIVES - When cutting, use sharp knives that cut easy, and apply light pressure to avoid making deep gashes in your cutting board. If knives are dull, have them professionally sharpened and you'll find that the cutting board will get marked up less.
FOOD SAFETY - Avoid cross contamination. Having separate boards for meats and vegetables works best. Clean after each use.
How should I care for my cutting board?
HAND WASH ONLY
(IMPORTANT: Do NOT leave submerged in water, and NEVER place in the dishwasher!)
Every board or block should be cleaned after every use. For best results, wipe the board immediately after use with hot soapy water. Rinse it immediately with hot water only. Dry with a dry clean dish towel.
Allow to air dry upright before storage (this will prevent moisture from being trapped on one side if placed on the counter). Store upright whenever possible to allow both sides to breathe.
Putting a board in the dishwasher will destroy it!
Unsealed wood cannot stand prolonged exposure to water and heat. Leaving a board susubmerged in water or prolonging it's exposure to water will allow the water to penetrate the board and cause the cutting board to warp, fade, and crack
Can I resurface my cutting board?
The greatest thing about our natural wood boards are that they can be returned to a great condition, even after years of use.
Sanding will require three different grits of sand paper (100, 180 and 220) and a small sanding block or vibrating sander.
First sand the board with the 100 grit (medium coarseness) in the direction of the grain until the knife marks start to come out. Then go over the surface with the 180 (finer grit) until the marks made from the coarser paper disappear. You will then need to raise the grain slightly by using a damp sponge to wipe the surface, and finally sand the whole area with the 220 grit (finish/fine grit).
We recommend sanding the whole surface evenly. Focusing on one area can create an uneven surface and cause that area to look different from the rest of the board.
Once you are done with sanding, wash the board, let dry and apply recondition as suggested below to recondition the board and seal the sanded surface.
What kind of oil should I use on my new cutting board?
OIL AND RECONDITION PERIODICALLY
WHAT WE USE - We recommend and use Howard Butcher Block Conditioner. An all-natural blend of food-grade mineral oil, carnauba wax and beeswax, it's the best item we have found by far for treating and reconditioning cutting boards and chopping blocks.
Using a quarter sized dollop, rub it on your board with clean fingers or a sturdy paper towel or cotton rag (the rag will probably not be able to be used again) until absorbed and let stand for one hour. With a clean paper towel or cotton cloth, buff in a circular motion until the finish is smooth.
AVOID VEGETABLE OILS! - Do not use vegetable oil on your cutting board for the simple reason that it will spoil and become rancid. This will leave your wood cutting board with an unpleasant smell that will also noticeably change the taste of the food you are preparing.
Nut and seed based oils (linseed “flax”, tung oil, etc) are less prone to the vegetable oil issues, but some people have sensitive allergies and they can react negatively to trace amounts.
COCONUT OIL NATURAL ALTERNATIVE
If you prefer an all-natural solution, and mineral oil doesn't appeal to you, coconut oil makes a good alternative. It won't go rancid like vegetable oil and allergic reactions are very rare.
Take a small amount and warm it between your clean hands (or melt for 15 seconds in the microwave) and then rub on your board.
Let sit overnight. Wipe off the excess oil and reapply if needed.
Our Return Policy
How It Works
On all products sold in the shop, I do my best to make sure everything is to the up-most quality. Most items sold here are made out of wood and could have some natural defects. Of course I do not let anything come out of my shop that I would not buy, with that being said unless an item has been damaged during shipping I typically do not offer returns. I will however make sure to keep you happy in your future purchases.
Do to the custom nature of the work, and the high amount of customer input accepted, we do not offer returns on custom projects. However if you are not satisfied with your experience doing business with us arrangements can be made to facilitate better client relations in the future.
Shipping and Delivery
Please allow up to 10 business days for shipping. Please contact us directly if you need the product by a certain date to ensure we can accommodate